Privacy policy

Last updated on January 1, 2024. This privacy policy explains how we collect, use, and protect your personal information.

Introduction

This Privacy Policy explains how OKSoftware (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website https://www.oksoftware.co or contact us through our forms.

We are committed to safeguarding your privacy and handling your data in compliance with applicable data protection laws, including the GDPR.

Information we collect

Information you provide

When you submit the Quick Contact form or communicate with us by email, we may collect:

  • Your name (if provided)
  • Email address
  • Any message or information you choose to share

We use this data solely to respond to your inquiries and provide the services you request.

Automatically collected data

When you browse our website, we may automatically collect:

  • IP address, browser type, operating system, device type
  • Pages visited, time spent on each page, referring website

This information helps us improve website performance, design, and security.

Analytics & heatmaps

We use Google Analytics and Hotjar to understand how visitors interact with our site. These tools provide aggregated data about page visits, clicks, scroll behaviour, and other insights that help us enhance the user experience.

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How We Use Your Information

We process your personal data for the following purposes:

  • To respond to inquiries submitted via our forms or email
  • To improve the usability, performance, and security of our website
  • To generate anonymous statistics about how visitors use our services

We do not sell or rent your personal information to third parties.

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Cookies & Tracking Technologies

Our website uses cookies and similar technologies to ensure a smooth and personalised browsing experience.

Types of cookies we use:

  • Essential cookies – required for basic site functionality (e.g., saving form preferences).
  • Performance & analytics cookies – help us monitor usage and improve content (Google Analytics, Hotjar).
  • Functional cookies – remember user preferences to enhance usability.

You can adjust or disable cookies at any time via the [Cookie Settings] link in our footer or through your browser settings. Disabling certain cookies may affect site functionality.

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Third-Party Services

To operate and enhance our website, we may share limited data with trusted providers, such as:

  • Web hosting platforms (e.g., Webflow)
  • Analytics providers (Google Analytics, Hotjar)
  • IT support and security services

These partners act on our behalf and are contractually required to protect your data.

Data Retention

  • Messages submitted through the Quick Contact form are kept only as long as necessary to respond and maintain correspondence records.
  • Analytics data is retained according to the retention periods set by each provider.

    • Your Rights

  • Depending on your location, you may have the right to:
    • Access the personal data we hold about you
    • Request corrections of inaccurate information
    • Request deletion of your personal data (“right to be forgotten”)
    • Restrict or object to certain data processing activities
    • Withdraw consent at any time
    To exercise your rights, please email us at contact@oksoftware.co. We aim to respond within a reasonable timeframe.